|
1.
|
INTRODUCTION |
7 |
| 2. |
SUMMARY |
8 |
| 3. |
ECONOMIC ENVIRONMENT |
11 |
| 3.1 |
GDP |
11 |
| 3.2 |
INFLATION & INTEREST RATES |
12 |
| 3.3 |
UNEMPLOYMENT & CONSUMER SPENDING |
12 |
| 3.4 |
HOUSING & CONSTRUCTION |
13 |
| 3.5 |
STERLING |
13 |
| 3.6 |
CONCLUSIONS |
14 |
| 4. |
CONTRACT CLEANING & ALLIED SERVICES MARKET |
15 |
| 4.1 |
DEFINITION |
15 |
| 4.2 |
OVERALL MARKET |
17 |
| 4.2.1 |
Market Size |
17 |
| 4.2.2 |
Outsourcing Non-Core Support Services |
18 |
| 4.2.3 |
Multi-Service Provision |
19 |
| 4.2.4 |
Organic Growth |
20 |
| 5. |
KEY MARKET INFLUENCES |
22 |
| 5.1 |
CONSTRUCTION OUTPUT |
22 |
| 5.2 |
LEGISLATION |
23 |
| 5.2.1 |
Working Time Directive |
23 |
| 5.2.2 |
National Minimum Wage |
24 |
| 5.2.3 |
Maternity Rights |
24 |
| 5.2.4 |
Part Time Workers |
26 |
| 5.2.5 |
Skills & Qualifications |
26 |
| 5.3 |
CHANGES IN WORKING PRACTICES |
27 |
| 6. |
MARKET SEGMENTATION |
31 |
| 6.1 |
OVERVIEW |
31 |
| 6.2 |
COMMERCIAL SECTOR |
34 |
| 6.3 |
HEALTHCARE SECTOR |
38 |
| 6.4 |
TRANSPORT SECTOR |
44 |
| 6.4.1 |
Airports And Aviation Services |
46 |
| 6.4.2 |
Rail Services |
48 |
| 6.5 |
FOOD HYGIENE AND CLEANING SERVICES |
49 |
| 6.6 |
LOCAL AUTHORITY |
52 |
| 6.7 |
CENTRAL GOVERNMENT |
57 |
| 6.8 |
RETAIL AND DISTRIBUTION SECTOR |
60 |
| 6.9 |
LEISURE SECTOR |
64 |
| 6.10 |
INDUSTRIAL SECTOR |
67 |
| 7. |
CONTRACTORS REVIEW |
72 |
| 7.1 |
DEVELOPMENTS |
72 |
| 7.2 |
MARKET SHARES |
73 |
| 7.3 |
COMPANY PROFILES |
74 |
| 7.3.1 |
Multi-Service Providers |
75 |
| 7.3.2 |
Contract Cleaning Companies |
82 |
| 7.3.3 |
Franchise Networks |
86 |
| 7.3.4 |
Specialist Service Providers |
89 |
| 7.3.5 |
Integrated Facilities Services Providers |
91 |
| 8 |
CLEANING EQUIPMENT & MATERIALS |
96 |
| 8.1 |
SUMMARY OF THE UK MARKET FOR CLEANING EQUIPMENT AND MATERIALS |
96 |
| 8.2 |
POWERED CLEANING EQUIPMENT |
97 |
| 8.2.1 |
Market Summary |
97 |
| 8.2.2 |
Automation |
99 |
| 8.2.3 |
Manufacturers And Importers Of Powered Cleaning Equipment |
100 |
| 8.3. |
MANUAL CLEANING PRODUCTS |
106 |
| 8.4 |
COMMERCIAL & INDUSTRIAL CLEANING CHEMICALS |
108 |
| 8.4.1 |
Environmental Protection |
108 |
| 8.4.2 |
Chemical Packaging & Labelling |
109 |
| 8.5 |
CHANNELS OF DISTRIBUTION |
112 |
| 9. |
FUTURE PROSPECTS |
116 |
| TABLES & CHARTS |
| TABLE 1 |
UK CONTRACT CLEANING & ALLIED SERVICES MARKET 1998 -2005 (AT
CURRENT PRICES) |
8 |
| TABLE 4 |
UK CONTRACT CLEANING & ALLIED SERVICES MARKET 1998 -2005 (AT
CURRENT PRICES) |
17 |
| TABLE 5 |
CONSTRUCTION NEW WORK OUTPUT BY SECTOR 1995-2001 (£ BILLION) AT
CURRENT PRICES |
21 |
| TABLE 6 |
CONTRACTORS OUTPUT - NEW WORK AND RMI NON HOUSING - CURRENT
PRICES (£ MILLION) 1997-2001 |
22 |
| TABLE 7 |
COMPARISON OF EXISTING MATERNITY RIGHTS WITH PLANNED AMENDMENTS |
25 |
| CHART 8 |
UK CLEANING CONTRACTORS AVERAGE INPUT MIX % |
29 |
| CHART 9 |
UK COMMERCIAL CLEANING MARKET BY TYPE OF OPERATION 2002 |
32 |
| CHART 10 |
UK CONTRACT CLEANING MARKET BY END-USE SECTOR |
33 |
| TABLE 11 |
UK COMMERCIAL MARKET FOR CONTRACT CLEANING & ALLIED SERVICES
1998-2005 (AT CURRENT PRICES) |
35 |
| TABLE 12 |
PUBLIC & PRIVATE OFFICE CONSTRUCTION - CONTRACTORS OUTPUT
FOR NEW WORK - (£M) AT CURRENT PRICES 1995 - 2002 |
36 |
| CHART 13 |
UK COMMERCIAL MARKET FOR CLEANING & ALLIED SERVICES BY TYPE
OF OPERATION |
37 |
| TABLE 14 |
UK HEALTHCARE MARKET FOR NON-CLINICAL SUPPORT SERVICES (AT
CURRENT PRICES) 1998-2004 |
39 |
| TABLE 15 |
UK NHS HOSPITAL CLEANLINESS LEVELS |
40 |
| CHART 16 |
NHS MARKET FOR NON-CORE 'SOFT' SERVICES BY TYPE OF OPERATION
2002 |
42 |
| TABLE 17 |
HEALTH SECTOR - CONTRACTORS OUTPUT FOR NEW WORK (£ M) AT
CURRENT PRICES 1995 -2002 |
43 |
| TABLE 18 |
UK CONTRACT TRANSPORT CLEANING & ALLIED SERVICES MARKET (AT
CURRENT PRICES) 1998 -2005 |
45 |
| TABLE 19 |
INFRASTRUCTURE SECTOR - CONTRACTORS OUTPUT FOR NEW WORK (£M) AT
CURRENT PRICES 1995-2002 |
46 |
| TABLE 20 |
UK MARKET FOR FOOD HYGIENE AND CLEANING SERVICES (AT CURRENT
PRICES) 1998-2005 |
50 |
| CHART 21 |
UK FOOD HYGIENE MARKET BY TYPE OF OPERATION |
51 |
| TABLE 22 |
UK LOCAL AUTHORITY MARKET FOR CONTRACT CLEANING AND ALLIED
SERVICES (AT CURRENT PRICES) 1998-2005 |
53 |
| TABLE 23 |
EDUCATION SECTOR - CONTRACTORS OUTPUT FOR NEW WORK (£M) AT
CURRENT PRICES 1995-2002 |
55 |
| TABLE 24 |
LOCAL AUTHORITY BUILDING CLEANING SERVICE MIX 1990 AND 2000 |
56 |
| TABLE 25 |
UK CENTRAL GOVERNMENT CONTRACT CLEANING & ALLIED SERVICES
MARKET (AT CURRENT PRICES) 1998-2005 |
58 |
| CHART 26 |
UK CENTRAL GOVERNMENT CLEANING & ALLIED SERVICES MARKET BY
TYPE OF OPERATION |
59 |
| TABLE 27 |
UK RETAIL & DISTRIBUTION MARKET FOR CONTRACT CLEANING &
ALLIED SERVICES (AT CURRENT PRICES) 1998 -2005 |
61 |
| TABLE 28 |
RETAIL SECTOR CONSTRUCTION - CONTRACTORS OUTPUT FOR NEW WORK £
M AT CURRENT PRICES 1995 - 2002 |
62 |
| CHART 29 |
UK RETAIL CLEANING MARKET BY TYPE OF OPERATION |
63 |
| TABLE 30 |
UK LEISURE CONTRACT CLEANING & ALLIED SERVICES MARKET (AT
CURRENT PRICES) 1998 -2005 |
65 |
| TABLE 31 |
LEISURE FACILITY CONSTRUCTION - CONTRACTORS OUTPUT FOR NEW WORK
(£M) AT CURRENT PRICES 1995 - 2002 |
66 |
| CHART 32 |
UK LEISURE CLEANING MARKET BY TYPE OF OPERATION |
67 |
| TABLE 33 |
UK INDUSTRIAL MARKET FOR CONTRACT CLEANING & ALLIED SERVICES
(AT CURRENT PRICES) 1998 -2005 |
68 |
| TABLE 34 |
PRIVATE INDUSTRIAL CONSTRUCTION - CONTRACTORS OUTPUT FOR NEW
WORK £ M AT CURRENT PRICES 1995 - 2002 |
69 |
| CHART 35 |
UK INDUSTRIAL CLEANING MARKET BY TYPE OF OPERATION |
70 |
| TABLE 36 |
UK CONTRACT CLEANING MARKET - ESTIMATED CONTRACTORS SHARES %
2002 |
74 |
| TABLE 37 |
LARGEST CONTRACT CLEANING FRANCHISE NETWORKS |
87 |
| CHART 38 |
UK MARKET FOR INDUSTRIAL CLEANING EQUIPMENT & CHEMICALS -
2002 BY VALUE |
96 |
| CHART 39 |
UK MARKET FOR POWERED CLEANING EQUIPMENT - 2002 BY SECTOR |
97 |
| CHART 40 |
UK MARKET MIX FOR COMMERCIAL & INDUSTRIAL CLEANING MACHINES
BY VALUE 2002 |
98 |
| CHART 41 |
UK DISTRIBUTION MARKET FOR COMMERCIAL & INDUSTRIAL CLEANING
MACHINES BY % OF SUPPLIERS USING SPECIFIED CHANNELS OF
DISTRIBUTION |
114 |