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OFFICE FURNITURE DEALERS Market Report - UK 2003

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Introduction/Overview Summary Of Contents List of Contents & Tables  
       

CONTENTS and LIST OF TABLES & CHARTS 

1.

INTRODUCTION

 6
2. SUMMARY 7
3. ECONOMIC ENVIRONMENT 10
3.1 GDP 10
3.2 INFLATION & INTEREST RATES 11
3.3 UNEMPLOYMENT & CONSUMER SPENDING 11
3.4 HOUSING & CONSTRUCTION 12
3.5 STERLING 12
3.6 CONCLUSIONS 13
4. OFFICE FURNITURE MARKET 14
4.1 DEFINITION 14
4.2 MARKET SIZE 14
4.3 INTERNATIONAL TRADE 18
4.3.1 Overall Imports and Exports 18
4.3.2 Imports and Exports by Product 19
4.3.3 Imports and Exports by Country 20
4.4 OFFICE FURNITURE SECTORS 22
4.5 DISTRIBUTION 24
5. OFFICE FURNITURE DEALERS 29
5.1 DEALER CHARACTERISTICS AND MARKET SIZE 29
5.2 MAJOR DEALERS 31
5.3 BUYING GROUP MEMBERSHIP 36
5.4 FACILITIES 37
5.5 PRODUCTS AND SERVICES 39
5.6 STOCK 42
6. SOURCING BY DEALERS 45
6.1 OVERALL VIEW 45
6.2 TYPES OF SUPPLIERS 46
6.3 MANUFACTURERS / IMPORTERS 50
6.3.1 Overview 50
6.3.2 Profiles of the Leading Office Furniture Suppliers 50
6.4 WHOLESALERS 54
6.5 BUYING GROUPS 55
7. BUYING PROCESS 58
7.1 SUPPLIER REVIEW PERIODS 58
7.2 KEY INFLUENCERS 59
7.3 SOURCES OF INFORMATION 60
7.4 FACTORS INFLUENCING CHOICE OF SUPPLIER 61
7.4.1 Product 63
7.4.2 Price 64
7.4.3 Service & Support 65
7.4.4 Logistics 65
7.4.5 Loyalty & Relationship 66
7.4.6 Marketing Support 67
8. CUSTOMERS 69
8.1 MAJOR CUSTOMER GROUPS 69
8.2 PRICING & DISCOUNTS 71
8.3 MARKETING METHODS 71
TABLES & CHARTS
CHART 1 DEALERS' SHARE OF TOTAL OFFICE FURNITURE MARKET 2002 (%) 8
TABLE 2 UK IMPORTS AND EXPORTS OF OFFICE FURNITURE £M 18
TABLE 3 IMPORTS & EXPORTS OF OFFICE FURNITURE BY PRODUCT 20
TABLE 4 IMPORTS & EXPORTS OF OFFICE FURNITURE BY COUNTRY 21
CHART 5 MIX OF OFFICE FURNITURE BY PRODUCT TYPE 2002 23
CHART 6 OFFICE FURNITURE - MARKET INFRASTRUCTURE 24
CHART 7 DISTRIBUTION CHANNEL SHARE BY VALUE - OFFICE FURNITURE - 2003 26
CHART 8 DEALERS' SHARE OF THE UK OFFICE FURNITURE MARKET 1993 - 2003 27
TABLE 9 UK OFFICE FURNITURE DEALERS SHARE MARKET SIZE (MSP) 29
CHART 10 MEMBERSHIP DISTRIBUTION OF OFFICE FURNITURE DEALERS BELONGING TO A GROUP 36
TABLE 11 PERCENTAGE OF UK DEALERS WITH WAREHOUSE & SHOWROOM FACILITIES A 1997, 2000 & 2003 COMPARISON 37
CHART 12 PERCENTAGE OF OFFICE FURNITURE DEALERS OFFERING CERTAIN ADDITIONAL PRODUCTS 40
CHART 13 PERCENTAGE OF UK DEALERS HOLDING STOCK OF OFFICE FURNITURE 42
CHART 14 PERCENTAGE OF UK DEALER TURNOVER FROM STOCKED OFFICE FURNITURE 44
CHART 15 NUMBER OF CORE SUPPLIERS BY PERCENTAGE OF DEALERS 45
CHART 16: PERCENTAGE OF DEALERS SOURCING FROM EACH MAJOR SUPPLIER TYPE 2003 46
CHART 17 PERCENTAGE OF DEALERS TURNOVERS BY MAJOR SUPPLIER TYPES 2003 47
TABLE 18 PERCENTAGE OF TURNOVER ACCOUNTED FOR BY MAJOR SUPPLIER TYPES - 1997, 2000 & 2003 48
CHART 19 SUPPLIER REVIEW PERIODS - PERCENTAGE OF DEALERS 58
TABLE 20 KEY INFLUENCE ON SUPPLIER CHOICE 59
CHART 21 MAIN SOURCES OF INFORMATION USED WHEN SEEKING AN ALTERNATIVE SUPPLIER 60
TABLE 22 OVERALL RANKING OF FACTORS INFLUENCING DEALERS CHOICE OF SUPPLIER 62
TABLE 23 MAJOR CUSTOMER GROUPS FOR DEALER OFFICE FURNITURE BUSINESS 1997, 2000 & 2003 COMPARISON 69
CHART 24 MAJOR MARKETING METHODS USED - % OF DEALERS USING 72

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