|
1. |
INTRODUCTION |
6 |
| 2. |
SUMMARY |
7 |
| 3. |
KEY EXTERNAL INFLUENCES, ECONOMIC ENVIRONMENT |
11 |
| 3.1 | GDP |
11 |
| 3.2 | INFLATION & INTEREST RATES |
12 |
| 3.3 | UNEMPLOYMENT |
12 |
| 3.4. | THE OVERALL CONSTRUCTION MARKET |
13 |
| 3.5 | CONSTRUCTION MARKET BY SECTOR – NON-RESIDENTIAL PRIVATE SECTOR |
14 |
| 3.6 | COMMERCIAL OFFICES |
17 |
| 3.6.1 | Introduction |
17 |
| 3.6.2 | Contractors Construction Output |
18 |
| 3.6.3 | Key Trends and Drivers for Growth |
19 |
| 3.6.4 | Specification, Process and End Client Issues |
21 |
| 3.6.5 | Forecasts |
22 |
| 3.7 | STERLING |
23 |
| 3.8 | CONCLUSIONS |
24 |
| 4. |
OFFICE FURNITURE MARKET |
25 |
| 4.1 | DEFINITION |
25 |
| 4.2 | MARKET SIZE |
25 |
| 4.3 | INTERNATIONAL TRADE |
29 |
| 4.3.1 | Overall Imports and Exports |
29 |
| 4.3.2 | Imports and Exports by Country |
30 |
| 4.4 | OFFICE FURNITURE SECTORS |
31 |
| 4.5 | DISTRIBUTION |
32 |
| 5. |
OFFICE FURNITURE DEALERS |
35 |
| 5.1 | DEALER CHARACTERISTICS AND MARKET SIZE |
36 |
| 5.2 | MAJOR OFFICE FURNITURE DEALERS – COMPANY PROFILES |
39 |
| 5.3 | COMMERCIAL INTERIOR REFURBISHMENT COMPANY PROFILES |
43 |
| 5.4 | BUYING GROUP MEMBERSHIP |
47 |
| 5.5 | FACILITIES |
48 |
| 5.6 | PRODUCTS AND SERVICES |
50 |
| 5.7 | STOCK |
52 |
| 6. |
SOURCING BY DEALERS |
55 |
| 6.1 | OVERALL VIEW |
55 |
| 6.2 | TYPES OF SUPPLIERS |
56 |
| 6.3 | MANUFACTURERS / IMPORTERS |
60 |
| 6.3.1 | Overview |
60 |
| 6.3.2 | The Larger Organisations |
60 |
| 6.3.3 | Other Office Furniture Suppliers |
65 |
| 6.3.4 | Others |
68 |
| 6.4 | RETAIL DISTRIBUTION |
70 |
| 6.5 | WHOLESALERS |
72 |
| 6.6 | BUYING GROUPS |
74 |
| 7. |
BUYING PROCESS |
77 |
| 7.1 | SUPPLIER REVIEW PERIODS |
77 |
| 7.2 | KEY INFLUENCERS |
78 |
| 7.3 | SOURCES OF INFORMATION |
79 |
| 7.4 | FACTORS INFLUENCING CHOICE OF SUPPLIER |
80 |
| 7.4.1 | Overall Factors |
80 |
| 7.4.2 | Product |
82 |
| 7.4.3 | Price |
83 |
| 7.4.4 | Service & Support |
84 |
| 7.4.5 | Logistics |
84 |
| 7.4.6 | Loyalty & Relationship |
85 |
| 7.4.7 | Marketing Support |
86 |
| 8. |
CUSTOMERS |
88 |
| 8.1 | MAJOR CUSTOMER GROUPS |
88 |
| 8.2 | PRICING & DISCOUNTS |
90 |
| 8.3 | MARKETING METHODS |
91 |
|
TABLES AND CHARTS |
| CHART 1 | DEALERS’ SHARE OF TOTAL OFFICE FURNITURE MARKET 2005 (%) |
8 |
| CHART 2 | INTEREST RATES AND INFLATION (CPI) FROM 1990-2008 |
12 |
| CHART 3 | CONSTRUCTION OUTPUT FIGURES £M |
13 |
| CHART 4 | CONSTRUCTION OUTPUT FIGURES – NON DOMESTIC £M |
14 |
| TABLE 5 | ‘PRIVATE COMMERCIAL’ CONSTRUCTION OUTPUT GB 2000-2005 £M |
15 |
| TABLE 6 | INDUSTRIAL SECTOR CONSTRUCTION OUTPUT GB 2000-2005 £M |
16 |
| TABLE 7 | INFRASTRUCTURE CONSTRUCTION OUTPUT GB 2000-2005 £M |
16 |
| TABLE 8 | ‘OTHER PUBLIC NON-HOUSING’ CONSTRUCTION OUTPUT GB 2000-2005 £M |
17 |
| TABLE 9 | CONTRACTORS OUTPUT – COMMERCIAL OFFICES 2002-2005 £M |
19 |
| TABLE 10 | PROPERTY DEVELOPERS – TOP TEN BY MARKET VALUE (£M) |
21 |
| TABLE 11 | VALUE OF CONTRACTORS NEW WORK OUTPUT IN COMMERCIAL OFFICES 2002-2012 (£000’S) |
22 |
| TABLE 12 | EXCHANGE RATE FLUCTUATIONS 2000-2007 - THE POUND STERLING TO THE DOLLAR, AND THE EURO, SPOT RATES |
23 |
| TABLE 13 | UK MARKET FOR OFFICE FURNITURE 1999-2009 £M MSP |
26 |
| TABLE 14 | UK IMPORTS AND EXPORTS OF OFFICE FURNITURE 2001-2005 £M |
29 |
| TABLE 15 | IMPORTS & EXPORTS OF OFFICE TYPE FURNITURE BY COUNTRY |
30 |
| CHART 16 | MIX OF OFFICE FURNITURE BY PRODUCT TYPE 2005 |
31 |
| CHART 17 | OFFICE FURNITURE – MARKET INFRASTRUCTURE |
32 |
| CHART 18 | DISTRIBUTION CHANNEL SHARE BY VALUE – OFFICE FURNITURE - 2005 |
34 |
| CHART 19 | DEALERS’ SHARE OF THE UK OFFICE FURNITURE MARKET 1999 - 2006 |
35 |
| TABLE 20 | UK OFFICE FURNITURE DEALERS MARKET SIZE (MSP) |
37 |
| CHART 21 | MEMBERSHIP DISTRIBUTION OF OFFICE FURNITURE DEALERS BELONGING TO A GROUP |
47 |
| TABLE 22 | PERCENTAGE OF UK DEALERS WITH WAREHOUSE & SHOWROOM FACILITIES A 1999, 2003 & 2006 COMPARISON |
48 |
| CHART 23 | PERCENTAGE OF OFFICE FURNITURE DEALERS OFFERING CERTAIN ADDITIONAL PRODUCTS |
51 |
| CHART 24 | PERCENTAGE OF UK DEALERS HOLDING STOCK OF OFFICE FURNITURE |
53 |
| CHART 25 | PERCENTAGE OF UK DEALER TURNOVER FROM STOCKED OFFICE FURNITURE |
54 |
| CHART 26 | NUMBER OF CORE SUPPLIERS BY PERCENTAGE OF DEALERS |
55 |
| CHART 27 | PERCENTAGE OF DEALERS SOURCING FROM EACH MAJOR SUPPLIER TYPE 2006 |
56 |
| CHART 28 | PERCENTAGE OF DEALERS TURNOVERS BY MAJOR SUPPLIER TYPES 2006 |
57 |
| TABLE 29 | PERCENTAGE OF TURNOVER ACCOUNTED FOR BY MAJOR SUPPLIER TYPES – 1999, 2003 & 2006 |
58 |
| CHART 30 | SUPPLIER REVIEW PERIODS - PERCENTAGE OF DEALERS |
77 |
| TABLE 31 | KEY INFLUENCE ON SUPPLIER CHOICE |
78 |
| CHART 32 | MAIN SOURCES OF INFORMATION USED WHEN SEEKING AN ALTERNATIVE SUPPLIER |
79 |
| TABLE 33 | OVERALL RANKING OF FACTORS INFLUENCING DEALERS CHOICE OF SUPPLIER |
81 |
| TABLE 34 | MAJOR CUSTOMER GROUPS FOR DEALER OFFICE FURNITURE BUSINESS 2000, 2003 & 2006 COMPARISON |
88 |
|
CHART 35 |
MAJOR MARKETING METHODS USED - % OF DEALERS USING |
91 |