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Contract Cleaning Market Report - UK 2015-2019 Analysis

Published: 18/08/2015 / Number of Pages: 77 / Price: £795.00

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Introduction and Overview

AMA Research have published the 7th edition of the report 'Contract Cleaning Market Report - UK 2015-2019 Analysis'. This report incorporates original input and primary research, and represents an up-to-date and perceptive review of the market and its development. The report includes a detailed review of recent trends and developments in addition to the future prospects of the market, and should be of interest to companies currently operating in this market or considering entry.

Key areas covered:

  • Overall contract cleaning market - market size 2009-2014, key influences and trends.
  • Review of key cleaning sectors - including commercial offices, transport, healthcare, retail, entertainment/leisure and local & central government.
  • Review of the cleaning equipment and materials market - market size and trends 2009-2019, market overview, product mix, supply and distribution review.
  • Contractor review - overview of supply structure and recent corporate activity, trends in outsourcing, role of integrated FM providers, profiles of leading origanisations in the main supply channels.
  • Future Prospects - up to 2019.

Key areas of insight include:

  • Review of contract cleaning market by size and sector - public sector, offices, education, healthcare, transport, retail etc - mix between in-house and contracted out/FM services.
  • Prospects for 2015-19 are relatively buoyant as economy recovers - but pressures on margins and rising input costs are resulting in a very competitive market. Potential impact of recently announced changes to Minimum Wage/National Living Wage.
  • Growth in outsourcing as organisations seek to reduce costs by focusing on key services - Leading FM contractors, profiles etc.
  • Trend towards powered cleaning equipment helping to underpin market for cleaning equipment and materials - potential impact of National Minimum Wage.
  • Detailed market data and insight on the contract cleaning market by AMA Research, a leading UK provider of construction market intelligence.

Some of the companies included:

Amey Group, Atlas Cleaning, Balfour Beatty WorkPlace, Carillion Facilities Management, Carlisle Support Services, Cofely, Consultant Services Cleaners, Devon Norse, Dublcheck, Ecocleen, Emcor Facilities Services, Eric Wright Facilities Management, G4S, GBM Support Services, Ideal Cleaning Services, Rentokil Initial, Integral, Integrated Cleaning Management (ICM), Interserve Support Services, ISS UK, Jani-King (GB), John Laing Integrated Services, Kier Services, Lancaster Cleaning & Services, Minster Cleaning Services, MITIE PLC, NIC Services Group, OCS Group, Resource Group, Serco Group, ServiceMaster Group, Skanska Facilities Services, Sodexo Facilities Management, TC Facilities Management (TCFM), Turner Facilities Management, Vinci Facilities, Voith Industrial Services.

Market Overview

  • Overview of contract cleaning market plus an analysis of underlying trends and key influences on the market in 2009-14.
  • Historical background - development of the market, influencing factors, economic influences, etc
  • Market size by value - 2009-2014 - market performance and prospects and factors influencing future growth potential with forecasts up to 2019.
  • Key influences and trends on the development of the market. Impact of the economy, legislation, environmental / sustainability issues, technological developments, changes to Minimum Wage/National Living Wage, price competition and trends within manufacturing and construction sectors.

End-Use Sector Review

  • Review of key end-use sectors for the contract cleaning market - including market development since 2009 with forecasts to 2019, share of market by in-house/contracted services in 2014, key influencing factors.
  • Individual reviews for commercial offices, healthcare, transport, food hygiene, local authorities, central government, retail & distribution, entertainment & leisure and industrial sectors.
  • Contract cleaning market size by sector 2009-19 - key trends, factors influencing market, construction trends by sector.

Contractor Review

  • Review of supply structure and corporate activity in recent years.
  • Role of Integrated FM providers, single-service contractors etc - key trends in outsourcing, impact of PFI contracts in public sector.
  • Profiles of leading organisations in the main supply channels - Multi-Service Providers, Contract Cleaning Companies and Franchise Networks.

Cleaning Equipment and Materials Market

  • Market size and forecasts for cleaninq equipment and materials 2009-19
  • Overview of market with recent developments, underlying trends and key influences on market with forecasts to 2019.
  • Product mix by value 2014 for powered cleaning equipment, manual cleaning equipment and cleaning chemicals.
  • Powered Cleaning equipment - product mix by carpet cleaning, hard floor machines, pressure washers/steam cleaners.
  • Key suppliers to the market and analysis of leading distribution channels.

Review of Future Prospects

  • Key influences on the contract cleaning and cleaning equipment markets including macro and micro economic issues.
  • Future developments in terms of the overall market - product trends, end use sectors and economic influences, in addition to other influences, growth of outsourcing and powered cleaning equipment, price and costs pressures, impact of introduction of National Living Wage, potential for further changes in the supply structure.

Report Summary

Contract cleaning is a mature and highly fragmented market, and is one of the most competitive of all the contracted-out sectors. Despite the difficult economic climate over the last 5 years, and continued cuts across budgets in both the private and public sectors, the market has performed reasonably well compared to the wider FM and construction industry. Though market was affected by the UK economic downturn, it has benefited by increased standards in cleanliness demanded by key areas like health and food hygiene. Many contract cleaning companies have reported relatively healthy levels of profitability and the market has seen steady growth with further modest growth forecast until 2019 reflecting ongoing recovery in the economy and rising costs.

One of the major issues facing the industry is the recent announcement in July 2015 of the Government's Living Wage, which means that over 25's will receive an hourly wage rate of £7.20 per hour from April 2016 rising to over £9.00 per hour by 2020. While some of these costs will be absorbed, the rise is substantial and will have a major impact on the contract cleaning industry where average pay rates are low and labour costs represent a high proportion of contract prices. As a result, this will inevitably drive the market upwards and is also likely to drive growth in the equipment sector as larger employers look to increase productivity levels to offset higher labour costs.

The provision of 'one-stop shop' solutions and bundled services has become an increasingly more attractive option, particularly for larger clients. The economic downturn also increased pressure on companies to improve their operational efficiencies and control costs. It seems likely that demand for bundled services contracts will continue to be a strong driving force in the market over the next few years. It has already become a key factor behind the number of acquisitions of single service providers by FM companies, particularly into specialist sectors such as energy management.

The UK market for non-domestic cleaning products, including equipment, materials and chemicals, has been largely flat in recent years and only modest growth is forecast for the 2015-2019 period. Key trends in this sector include; increasing development of antibacterial products, in particular in the healthcare, food preparation and hospitality sectors, growth in the powered cleaning machine sector, greater focus on improving efficiency and increased automation of cleaning processes, increase in daytime cleaning. The market continues to be strongly driven by legislation and higher standards for cleanliness, hygiene and health and safety.


List of Report Contents

  1. Contents Listing
  2. 1. INTRODUCTION 7
  3. 1.1 BACKGROUND 7
  4. 1.2 SOURCES OF INFORMATION 7
  5. 2. SUMMARY AND FUTURE PROSPECTS 9
  6. 3. ECONOMIC ENVIRONMENT 12
  7. 3.1 GDP 12
  8. 3.2 INFLATION & INTEREST RATES 13
  9. 3.3 UNEMPLOYMENT 14
  10. 3.4 HOUSEHOLD CONSUMPTION 15
  11. 3.5 HOUSING & CONSTRUCTION 15
  12. 3.6 STERLING 16
  13. 3.7 POPULATION PROFILE 17
  14. 3.8 CONCLUSIONS 18
  15. 4. UK CONTRACT CLEANING MARKET 19
  16. 4.1 DEFINITION 19
  17. 4.2 MARKET SIZE 19
  18. 4.3 KEY MARKET TRENDS & INFLUENCES 21
  19. 4.3.1 Daytime Cleaning 21
  20. 4.3.2 The Environment & Sustainability 21
  21. 4.3.3 Legislation 22
  22. 4.3.4 Hygiene/Infection Control 24
  23. 4.3.5 Technology/New Product Development 25
  24. 4.3.6 Multi-Service Provision 26
  25. 4.3.7 Construction Activity 26
  26. 4.3.8 Forecasts 27
  27. 4.3.9 Skills & Qualifications 29
  28. 4.3.10 Recruitment and Staffing Issues 29
  29. 5. KEY END-USE SECTORS 31
  30. 5.1 OVERVIEW 31
  31. 5.2 SECTOR OVERVIEWS 33
  32. 5.2.1 Commercial Offices 33
  33. 5.2.2 Healthcare 34
  34. 5.2.3 Transport Sector 37
  35. 5.2.4 Food Hygiene Sector 40
  36. 5.2.5 Local Authorities / Education 41
  37. 5.2.6 Central Government 44
  38. 5.2.7 Retail & Distribution 46
  39. 5.2.8 Others (including Entertainment & Leisure Sector) 49
  40. 5.2.9 Industrial Sector 52
  41. 6. CONTRACTORS REVIEW 55
  42. 6.1 SUPPLY STRUCTURE 55
  43. 6.2 COMPANY PROFILES 57
  44. 6.2.1 IFS/IFM and Multi-Service Providers 57
  45. 6.2.2 Contract Cleaning Companies 60
  46. 6.2.3 Franchise Networks 62
  47. 7. CLEANING EQUIPMENT & MATERIALS 64
  48. 7.1 OVERVIEW 64
  49. 7.2 PRODUCT MIX 66
  50. 7.2.1 Powered Cleaning Equipment 66
  51. 7.2.2 Manual Cleaning Products 68
  52. 7.2.3 Commercial & Industrial Cleaning Chemicals 68
  53. 7.3 MARKET TRENDS & INFLUENCES 70
  54. 7.3.1 Voluntary Industry Initiatives 70
  55. 7.4 MANUFACTURERS/IMPORTERS/DISTRIBUTORS OF CLEANING PRODUCTS & EQUIPMENT 70
  56. 7.4.1 Powered Cleaning Equipment 70
  57. 7.4.2 Manual Cleaning Products 72
  58. 7.4.3 Commercial & Industrial Cleaning Chemicals 72
  59. 7.5 CHANNELS OF DISTRIBUTION 74
  60. 7.5.1 Other distributors 75
  61. 7.5.2 Specialist Cleaning Distributors 76
  62. 7.5.3 Direct Sales 77
  1. Tables & Charts
  2. CHART 1 UK MARKET AND FORECASTS FOR CONTRACT CLEANING SERVICES 2009-2019 - BY VALUE (£M AT CURRENT PRICES) 9
  3. TABLE 2 GDP DATA - 2012-2015 - KEY CONSTITUENT ELEMENTS 12
  4. CHART 3 INTEREST RATES AND INFLATION (CPI) FROM 2000-2019 14
  5. CHART 4 PDI & SAVINGS RATIO AT CURRENT PRICES 2000-2019 15
  6. TABLE 5 EXCHANGE RATE FLUCTUATIONS 2010-2015 - STERLING TO THE DOLLAR, AND THE EURO, SPOT RATES 17
  7. TABLE 6 UK MARKET AND FORECASTS FOR CONTRACT CLEANING SERVICES 2009-2019 - BY VALUE (£M AT CURRENT PRICES) 20
  8. TABLE 7 TOTAL CONSTRUCTION OUTPUT (GB) SECTOR ANALYSIS 2010 TO 2019 - BY VALUE (£ BILLION AT CURRENT PRICES) 28
  9. CHART 8 UK MARKET FOR CLEANING SERVICES MIX BY TYPE (IN-HOUSE/OUTSOURCED) 2015 % BY VALUE 31
  10. CHART 9 UK CONTRACT CLEANING MARKET BY END-USE SECTOR 2015 (COMMERCIAL, LA, CENT GOVERNMENT, HEALTH, RETAIL, INDUSTRIAL, FOOD HYGIENE, LEISURE ETC.) - % BY VALUE 32
  11. CHART 10 OFFICES OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS 2009 TO 2019 - BY VALUE (£BILLION AT CURRENT PRICES) 33
  12. TABLE 11 UK COMMERCIAL MARKET AND FORECASTS FOR CONTRACT CLEANING 2009-2019 - BY VALUE (£M AT CURRENT PRICES) 34
  13. CHART 12 HEALTH OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS 2009 TO 2019 - BY VALUE (£BILLION AT CURRENT PRICES) 35
  14. TABLE 13 UK HEALTHCARE MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 - 2019 - BY VALUE (£M) 36
  15. TABLE 14 UK TRANSPORT MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 - 2019 - BY VALUE (£M) 38
  16. TABLE 15 UK INFRASTRUCTURE SECTOR CONTRACTORS OUTPUT (NEW WORK) 2009-2019 - BY VALUE (£BN) 39
  17. TABLE 16 UK FOOD HYGIENE MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 - 2019 - BY VALUE (£M AT CURRENT PRICES) 40
  18. TABLE 17 UK LOCAL AUTHORITY MARKET AND FORECASTS FOR CONTRACT CLEANING 2009-2019 (£M) 42
  19. CHART 18 EDUCATION OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS 2009 TO 2019 - BY VALUE (£ BILLION AT CURRENT PRICES) 43
  20. TABLE 19 UK CENTRAL GOVERNMENT MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 - 2019 - BY VALUE (£M AT CURRENT PRICES) 45
  21. CHART 20 RETAIL OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS 2009 TO 2019 - BY VALUE (£MILLION AT CURRENT PRICES) 47
  22. TABLE 21 UK RETAIL AND DISTRIBUTION MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 TO 2019 - BY VALUE (£M AT CURRENT PRICES) 48
  23. CHART 22 ENTERTAINMENT & LEISURE OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECAST OUTPUT 2009 TO 2019 - BY VALUE (£MILLION AT CURRENT PRICES) 50
  24. TABLE 23 UK ENTERTAINMENT AND LEISURE MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 TO 2019 - BY VALUE (£M AT CURRENT PRICES) 51
  25. CHART 24 INDUSTRIAL OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS 2009 TO 2019 - BY VALUE (£BILLION AT CURRENT PRICES) 52
  26. TABLE 25 UK INDUSTRIAL MARKET AND FORECASTS FOR CONTRACT CLEANING 2009 TO 2019 - BY VALUE (AT CURRENT PRICES) 54
  27. TABLE 26 LARGEST COMMERCIAL CLEANING FRANCHISE NETWORKS 2014-15 62
  28. CHART 27 UK MARKET AND FORECASTS FOR COMMERCIAL CLEANING EQUIPMENT, PRODUCTS AND CHEMICALS 2009 TO 2019 - BY VALUE (£M MSP) 64
  29. CHART 28 PRODUCT MIX FOR INDUSTRIAL CLEANING EQUIPMENT AND MATERIALS 2015 - BY VALUE (%) 66
  30. CHART 29 UK MARKET MIX FOR COMMERCIAL & INDUSTRIAL CLEANING MACHINES 2015 - % BY VALUE 67
  31. TABLE 30 POWERED CLEANING EQUIPMENT - KEY SUPPLIERS BY SECTOR 71
  32. TABLE 31 MANUAL CLEANING PRODUCTS - KEY SUPPLIERS BY SECTOR 72
  33. TABLE 32 COMMERCIAL & INDUSTRIAL CLEANING CHEMICALS - KEY SUPPLIERS BY SECTOR 73
  34. CHART 33 UK CLEANING EQUIPMENT AND MATERIALS DISTRIBUTION 2015 (SPECIALIST DISTRIBUTORS, DIRECT SALES, CATALOGUE, OTHERS) - % BY VALUE 74

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