This market continues to increase in size, although the pace of growth has slowed. This is mainly due to the market’s mature state, coupled with budgetary cuts in the public sector and the ongoing uncertainties caused by Brexit, which have affected business confidence and hence investment. Areas such as energy and workspace management are becoming an increasingly common component of many bundled TFM contracts, although the collapse of Carillion has highlighted the risks facing FM operators when contracts turn out to be unprofitable.
Over the short to medium term, there is likely to be greater use of FM providers in a more integrated way, linking the FM service provision with the company objectives more closely. Clients are increasingly expecting FM contractors to provide added-value advice and services, often via the use of technology. FM companies are therefore taking a more proactive role in the design and operation of buildings in both the public and private sectors. The report contains a detailed assessment of these and other market trends and influences, with analysis of market prospects and potential areas of opportunity.