Should you wish to speak to anyone at AMA Research, please contact us at the following email address [email protected] or telephone us at 01242 235724.
Report orders delivered online through our customer portal, AMA Research Interactive. You will be able to access purchased report files in your account on the customer portal as soon as the order has been processed by us.
Delivery can be expected within 72 hours (there maybe an exception during UK Public Holidays). If your order is urgent, please contact us and we will endeavor to meet you required deadline.
If you are not a UK registered limited company we normally ask for payment before delivering the reports to you.
You can place an order by telephone, email or online.
• Ordering online
To order using the website, please go to the product page, select the format and licence type, and click on the ‘add to basket’ button. This will add the report to the shopping basket, where it will remain until you proceed to checkout.
• Ordering by email
Email your order to [email protected]. Remember to include the billing address and preferred payment method, as well as the promotional code and purchase order number, if applicable. A customer service representative will confirm your order within 24 hours by email or phone.
We accept the following methods of payment:
•Credit/Debit card – we accept Visa, MasterCard, American Express, Diners Club and JCB debit and credit cards. We use Sage Pay to process all card transactions – when selecting this option, you will be redirected to the Sage Pay’s secure payment page. Once the transaction is complete you will receive a paid invoice and order confirmation via email.
•Invoice – AMA Research can issue an invoice to UK based companies that wish to pay by bank transfer. Invoices are payable within 30 days of the invoice date, and after this period, AMA Research may, at its discretion, add interest of 2% to the final total.
Please note that for non-registered UK companies or individuals without limited company status, and companies based outside of the UK, we normally require payment before the report can be released – either by credit card or bank transfer against the invoice.
Card and bank transfer payments are made in Pounds Sterling only, unless otherwise arranged. Please contact us if you wish to pay in Euros or US dollars. In this case an additional £15 fee will be added to your order to cover bank charges.
No, all prices quoted are exclusive of taxes, and the following rules, covering electronic publications, apply:
• UK customers – Electronic versions of publications supplied to a UK customer are subject to a VAT rate of 20%. This will be added to your order or to any invoice we issue.
• EU customers – Business customers within an EU Member State whose company is VAT-registered will not be charged VAT. Customers must supply their VAT number in order to comply with EU rules.
•Private customers within an EU Member State are subject to a VAT rate of 20%. This will be added to your order total and any invoice we issue.
• Customers outside the UK and EU Member States will not be charged VAT.
We may offer discounts for purchases of 3+ reports in the same transaction. Please contact us for details, or check out the subscriptions page on our website for information about our great value report bundles and related purchase options.
AMA Research is a commercial organisation, and we are unfortunately unable to provide students with access to report content free of charge, although we generally include an executive summary of each of our reports on our product pages and it’s also worth visiting our blog and historical press releases for more information.
Our reports are structured in a way that is designed to give you a full overview of the market and individual sections are in many cases not able to stand alone, we are therefore unable to sell individual sections. In addition we are unable to sell individual tables and charts, as our reports contain significant amounts of analysis and commentary on each market and sector reviewed, which complements the data presented in tables and charts.
AMA Research is an independent market research company that prides itself on supplying objective information on a range of markets. We have been established since 1989 and are the leading specialist market research company in building, construction and home improvement markets in the UK. All AMA Research market reports are researched and produced by an experienced member of our research team, with information for each report gathered from a wide range of secondary sources, as well as primary research.
The latest edition of our reports will always be the one displayed on the website. We don’t display older editions of our market reports, but these may be supplied or purchased by contacting us directly. We generally update our reports every 2-3 years, but if you would like to know when a new edition is due, please don’t hesitate to contact us.
We aim to provide as much information as possible about our reports on our website, in order to help you make informed purchase decisions. However, if you can’t find what you are looking for, please get in touch with us directly and we will point you towards the most appropriate report for you. We also offer bespoke research services and consultancy, so if the topic is not included within our reports, we may still be able to help find this information for you.
Each of our reports provide an in-depth look into the market that is reviewed, and reports will usually contain analysis and data relating to market size; market structure; key products; product mixes; leading suppliers; distribution structure and key applications or market sectors. However, the structure varies depending on the focus of the report. You can always view the contents listing, including a full list of all charts and tables, for each individual report on our website, which will give you an idea of the structure of the particular report you are interested in.
Our report focus on B2B usage, therefore do not generally incorporate consumer data. All reports begin with an executive summary highlighting the key points from the report.
AMA Research have been established since 1989 and are the leading specialist market research company in building, construction and home improvement markets in the UK. We have a library of around 150 market reports across the industry and have developed a comprehensive understanding of industry structures over the last 30 years and we can also draw on data from our sister company Barbour ABI. Our specialism and experience developed over this time in this field underpin the quality and depth of our market analysis. You can find out more by visiting the About Us page on our website.
The electronic format and type of information sold by AMA Research is such that we cannot accept returns of products once they have been delivered or downloaded. Therefore, it is essential that you take the time to read all available information about a report before you place your order. If you have any questions at all about a report’s coverage or relevance, simply contact us for assistance.
If you ordered the wrong report by mistake or are unhappy with the content, please contact us directly and we will try to resolve the issue.
Yes. Purchasers of any AMA Research report may have a free consultation of up to 15 minutes with the report’s editor, if undertaken within a month of the report purchase. Please note that there is a charge of £75+VAT for each subsequent 30 minutes.
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