Contract Cleaning Market Report – UK 2019-2023


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Contract Cleaning Market Report – UK 2019-2023

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The 8th Edition of the ‘Contract Cleaning Market Report – UK 2019-2023’ includes a detailed review of recent trends and developments in addition to future prospects, and offers a comprehensive review of market developments.

The 8th edition of the ‘Contract Cleaning Market Report UK 2019-2023’ contains detailed market data and insight on the contract cleaning market by AMA Research. A leading UK provider of construction market intelligence.

Contract cleaning is a mature and highly fragmented market, and is one of the most competitive of all the contracted-out sectors.

The ‘Contract Cleaning Market Report – UK 2019-2023’ costs £895+VAT (if applicable) for a PDF version.

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The 8th Edition of the ‘Contract Cleaning Market Report – UK 2019-2023’ includes a detailed review of recent trends and developments in addition to future prospects, and offers a comprehensive review of market developments.

Although it is highly mature, the contract cleaning market continues to grow, worth an estimated £5.87bn in 2018. However, the rate of growth has slowed in recent years, due to the prevailing political and economic uncertainty and its negative impact upon business investment and government spending. A slowdown in construction activity has also affected demand in certain sectors, while the rising cost of labour and materials has caused margins to contract. Looking ahead, greater automation within the sector is expected, with more cleaning companies making use of emerging technologies to improve their efficiency levels.

The report includes a detailed review of recent trends and developments, along with market prospects to 2023.

Key issues covered in the report include:

  • Overall contract cleaning market size – trends, key driving factors etc.
  • Review of key cleaning sectors including office, health, retail, education, local and central government.
  • Review of the cleaning equipment and materials market.
  • Key suppliers, supply chain and distribution channels to the market.
  • Future prospects to 2023.

Areas of particular interest include:

  • Review of contract cleaning market by size and sector – public sector, offices, education, healthcare, transport, retail etc – mix between in-house and contracted out/FM services.
  • Pressures on margins and rising input costs are resulting in a very competitive market.
  • Growth in outsourcing as organisations seek to reduce costs by focusing on key services – Key FM contractors, profiles etc.
  • Key FM contractors, profiles, etc. From a corporate perspective, much of the recent attention on the FM and contract cleaning industry has focused upon the financial difficulties experienced by certain outsourcing companies.
  • The use of new technology is driving advances in performance and efficiency.
  • The growing popularity of ‘green’ cleaning technologies and materials continue to drive the commercial and industrial cleaning chemicals market.

Some of the companies included:

Diversey, Aerones, ISS UK, Emcor UK, OCS Group, Sodexo, Ideal Cleaning Services, Julius Rutherfoord, Peartree Cleaning Services, Interserve, Amey, Hygiene Group, AMB Hygiene, Vantage Industrial Cleaning, Cleaning Services Group, Monitor Hygiene, Advanced Cleaning Services, Easy Clean, MD Clean, Colvin Cleaning Group, React Specialist Cleaning, Breckland Industrial, Lancaster Cleaning and Support Services, Kier Group, Atlas FM, Birkin, Carlisle Support Services, Consultant Cleaneres, Devon Norse, GSF Sandylight, Intergrated Cleaning Management, Nviro, Spotless Commercial Cleaning, Wetton Cleaning Services, The ServiceMaster Group, Minster Cleaning Services, Dublcheck, NIC Services Group, Jani-King, Sanondaf, Clemas & Co, Craftex Cleaning Systems, Duplex Cleaning Machines, Floor Cleaning Machines, Hako Machines, Host UK/Host Von Schrader, HydraMaster, Jigsaw Cleaning Systems, Kaivac Cleaning Systems, Nilfisk, Karcher UK, Numatic International, Prochem Europe, Sebo (UK), ServiceMaster, Truvox International, Varitech Systems, Tennant, Allied Hygiene, Wiper Supply Services, Addis, Lonza, Arrow Solutions, Bio-Productions, Chemspec, Christeyns UK, Cleenol Group UK, Deb Limited, Ecolab, Premiere Products, Nationwide Hygiene Supplies, Arco, Buck and Hickman, Hallmark Workwear & Safety, Rexel UK, Alliance UK, Apollo Janitorial Supplies, Complex Cleaning Supplies.


Contract Cleaning Market Overview

  • Overview of contract cleaning market plus an analysis of underlying trends and key influences on the market in 2014-19.
  • Historical background – development of the market, influencing factors, economic influences, etc.
  • Market size by value – 2014-2019 – market performance and prospects and factors influencing future growth potential with forecasts provided for the years leading up to 2023.
  • Key influences and trends on the development of the market – impact of the economy, legislation, environmental / sustainability issues, technological developments, changes to Minimum Wage/ National Living Wage, price competition and trends within manufacturing and construction sectors.

End-Use Sector Review

  • Review of key end-use sectors for the contract cleaning market – including market development since 2014. Forecasts provided to 2023, share of market by in-house/contracted services in 2016, key influencing factors.
  • Individual reviews for commercial offices, healthcare, transport, food hygiene, local authorities, central government, retail & distribution, entertainment & leisure and industrial sectors.
  • Contract Cleaning market size by sector  for the period 2014-23 – key trends, factors influencing market, construction trends by sector.
  • Future developments in terms of the overall market – product trends, end use sectors and economic influences, likely impact of Brexit, growth of outsourcing and the powered cleaning equipment sector, price and costs pressures, trends in sustainability and potential for further changes in the supply structure.

Supply Structure

  • Review of supply structure and corporate activity in recent years.
  • Role of Integrated FM providers, single-service contractors etc. – key trends in outsourcing, impact of public sector cuts, etc.
  • Profiles of leading organisations in the main supply channels – Multi-Service Providers, Contract Cleaning Companies and Franchise Networks.

Cleaning Equipment and Materials Market

  • Market size and forecasts for cleaning equipment and materials covering the period 2014-23
  • Overview of market with recent developments, underlying trends and key influences on market with forecasts to 2023.
  • Product mix by value 2018 for powered cleaning equipment, manual cleaning equipment and cleaning chemicals.
  • Powered Cleaning equipment – product mix by carpet cleaning, hard floor machines, pressure washers/steam cleaners.
  • Profiles of key suppliers to the market and analysis of leading distribution channels.

Contract cleaning is a mature and highly fragmented market, and is one of the most competitive of all the contracted-out sectors. Despite the market being highly competitive, the market has seen accelerated growth between 2014 and 2016 as economic performance improved. However between 2017 and 2018, the market has seen marginally growth – this slowdown can be attributed to the prevailing political and economic uncertainty.

Within the market, profit margins are under pressure as contractors face rising labour costs and increasing raw material and equipment costs. In addition to this, there is increasing pressure on the cleaning industry to improve standards, particularly in the healthcare sector. To meet demands, there has been a concerted effort within the cleaning industry to improve standards and increase efficiency. The market has also suffered from public spending sector cuts which has significantly reduced budgets in the healthcare, education and central government sectors. Despite the challenges faced by contract cleaners, cleaning remains a necessity and the potential financial, quality and convenience benefits of the outsourcing of cleaning services continues to provide an attractive proposition, even during periods of economic uncertainty.

The market has also seen an underlying trend towards greater levels of outsourcing over the last decade which has driven demand for the contracting out of cleaning services. The drive towards more sustainable cleaning practices has become an increasingly important issue. Clients are demanding more sustainable practices from contract cleaning companies to ensure that they waste less, reuse more and reduce pollution. Daytime cleaning is increasingly popular where a high standard of cleanliness is required in healthcare, offices, shops, leisure facilities and factories. Additionally, the demand for bundled service contracts will continue to be a strong driving force in the market as public and private sectors look to maximise value from contracts.

Overall, the prospects for the contract cleaning market are for moderate growth to 2023. The market will be impacted by economic uncertainty surrounding the Brexit negotiations and this will restrict growth in the short to medium term until the market recovers. This reduced growth level may limit the opportunities for new contracts and the expansion of existing contracts in the cleaning sector. Additionally, while the market will be negatively impacted by declines in several areas such as the retail and commercial sector. However, the market will be supported strong growth is transport sector as well as new technology developments and cleaning equipment and materials sectors.

Contents Listing

1. INTRODUCTION 7
1.1 BACKGROUND 7
1.2 SOURCES OF INFORMATION 7
2. SUMMARY AND MARKET PROSPECTS 9
2.1 SUMMARY 9
2.2 MARKET PROSPECTS 11
3. ECONOMIC ENVIRONMENT 13
3.1 OVERVIEW AND OUTLOOK 13
3.2 KEY DATA 14
3.2.1 GDP 14
3.2.2 Inflation & Interest Rates 14
3.2.3 Employment & Wages 15
3.2.4 Household Consumption 16
3.2.5 Sterling 17
4. UK CONTRACT CLEANING MARKET 19
4.1 DEFINITION 19
4.2 MARKET SIZE & FORECASTS 19
4.3 KEY MARKET TRENDS & INFLUENCES 23
4.3.1 Legislation 23
4.3.2 Impact of Brexit on Legislation 25
4.3.3 Technology 26
4.3.4 Daytime Cleaning 27
4.3.5 Impact of Online Shopping 28
4.3.6 Sustainability 28
4.3.7 Hygiene/Infection Control 29
4.3.8 Multi-Service Provision 30
4.3.9 Construction Activity 31
4.3.10 Skills & Qualifications 32
4.3.11 Recruitment 32
4.3.12 Working Hours and Pay 33
4.3.13 Security 33
5. END-USE SECTORS 35
5.1 OVERVIEW 35
5.2 SECTOR OVERVIEWS 37
5.2.1 Commercial/Office Sector 37
5.2.2 Healthcare Sector 40
5.2.3 Transport Sector 42
5.2.4 Food Hygiene Sector 45
5.2.5 Local Authority 47
5.2.6 Central Government 50
5.2.7 Retail & Distribution Sector 52
5.2.8 Industrial Sector 54
5.2.9 Others (including Entertainment & Leisure Sector) 58
6. CONTRACTORS REVIEW 61
6.1 SUPPLY STRUCTURE 61
6.1.1 Integrated Facility Services (IFS), Integrated Facilities Management (IFM) and Multi-Service Providers 62
6.1.2 Contract Cleaning Companies 66
6.1.3 Franchise Networks 69
7. CLEANING EQUIPMENT & MATERIALS 71
7.1 OVERVIEW 71
7.2 PRODUCT MIX 73
7.2.1 Powered Cleaning Equipment 73
7.2.2 Manual Cleaning Products 74
7.2.3 Commercial & Industrial Cleaning Chemicals 75
7.3 MANUFACTURERS/IMPORTERS/DISTRIBUTORS OF CLEANING PRODUCTS & EQUIPMENT 76
7.3.1 Powered Cleaning Equipment 76
7.3.2 Manual Cleaning Products 78
7.3.3 Commercial & Industrial Cleaning Chemicals 78
7.4 CHANNELS OF DISTRIBUTION 80
7.4.1 Other distributors 81
7.4.2 Specialist Cleaning Distributors 83
7.4.3 Direct Sales 84

Tables & Charts

CHART 1: UK MARKET FOR CONTRACT CLEANING SERVICES – BY VALUE (£M CONTRACTORS’ PRICES) 2014-2023 9
CHART 2: GDP DATA – 2015-2019 – KEY CONSTITUENT ELEMENTS 14
CHART 3: CPI INFLATION AND BANK OF ENGLAND BASE RATE, 2008-2023 15
CHART 4: AVERAGE WEEKLY EARNINGS DATA – GB – TOTAL PAY – 2014-2019 (SEASONALLY ADJUSTED) 16
CHART 5: PDI & SAVINGS RATIO AT CURRENT PRICES 2008-2023 17
CHART 6: EXCHANGE RATE FLUCTUATIONS 2015-2021 – STERLING TO THE DOLLAR, AND THE EURO, SPOT RATES 18
TABLE 7: UK MARKET AND FORECASTS FOR CONTRACT CLEANING SERVICES 2014-2023 – BY VALUE (£M AT CONTRACTORS’ PRICES) 20
CHART 8: UK MARKET FOR CLEANING SERVICES MIX BY TYPE (IN-HOUSE/OUTSOURCED) 2018 (% BY VALUE) 35
CHART 9: UK CONTRACT CLEANING MARKET BY END-USE SECTOR – % BY VALUE 2018 36
CHART 10: OFFICE CONSTRUCTION OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS – BY VALUE (£BN AT CURRENT PRICES) – 2014 TO 2023 38
TABLE 11: UK COMMERCIAL OFFICE MARKET AND FORECASTS FOR CONTRACT CLEANING – BY VALUE (£M AT CURRENT PRICES) 2014-2023 39
CHART 12: HEALTH OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS– BY VALUE (£BN AT CURRENT PRICES) 2014 TO 2023 40
TABLE 13: UK HEALTHCARE MARKET AND FORECASTS FOR CONTRACT CLEANING– BY VALUE (£M) 2014 – 2023 41
CHART 14: UK RAIL INFRASTRUCTURE CONSTRUCTION OUTPUT (PRIVATE & PUBLIC SECTOR) – BY VALUE (£M AT CURRENT PRICES) 2014 TO 2023 44
TABLE 15: UK TRANSPORT MARKET AND FORECASTS FOR CONTRACT CLEANING– BY VALUE (£M) 2014 – 2023 44
TABLE 16: UK FOOD HYGIENE MARKET AND FORECASTS FOR CONTRACT CLEANING– BY VALUE (£M AT CURRENT PRICES) 2014 – 2023 46
CHART 17: EDUCATION OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS – BY VALUE (£ BN AT CURRENT PRICES) 2014 TO 2023 48
TABLE 18: UK LOCAL AUTHORITY MARKET AND FORECASTS FOR CONTRACT CLEANING 2014-2023 (£M AT CURRENT PRICES) 49
TABLE 19: UK CENTRAL GOVERNMENT MARKET AND FORECASTS FOR CONTRACT CLEANING – BY VALUE (£M AT CURRENT PRICES) 2014 – 2023 51
CHART 20: RETAIL OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS– BY VALUE (£BN AT CURRENT PRICES) 2014 – 2023 52
TABLE 21: UK RETAIL AND DISTRIBUTION MARKET AND FORECASTS FOR CONTRACT CLEANING– BY VALUE (£M AT CURRENT PRICES) 2014 – 2023 53
CHART 22: INDUSTRIAL OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECASTS– BY VALUE (£BILLION AT CURRENT PRICES) 2014 TO 2023 55
TABLE 23: UK INDUSTRIAL MARKET AND FORECASTS FOR CONTRACT CLEANING– BY VALUE (AT CURRENT PRICES) 2014 TO 2023 57
CHART 24: ENTERTAINMENT & LEISURE OUTPUT (PRIVATE & PUBLIC SECTOR), NEW ORDERS AND FORECAST OUTPUT BY VALUE (£BN AT CURRENT PRICES) 2014 – 2023 58
TABLE 25: UK ENTERTAINMENT AND LEISURE MARKET AND FORECASTS FOR CONTRACT CLEANING BY VALUE (£M AT CURRENT PRICES) 2014 – 2023 59
CHART 26: UK MARKET AND FORECASTS FOR COMMERCIAL CLEANING EQUIPMENT, PRODUCTS AND CHEMICALS BY VALUE (£M MSP) 2014 – 2023 71
CHART 27: PRODUCT MIX FOR INDUSTRIAL CLEANING EQUIPMENT AND MATERIALS BY VALUE (%) 2018 73
CHART 28: UK MARKET MIX FOR COMMERCIAL & INDUSTRIAL CLEANING MACHINES BY VALUE % – 2018 74
CHART 29: UK CLEANING EQUIPMENT AND MATERIALS DISTRIBUTION (SPECIALIST DISTRIBUTORS, DIRECT SALES, CATALOGUE, OTHERS) – % BY VALUE – 2019 81

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