Facilities Management Outsourcing – Corporate Sector Report UK

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Facilities Management Outsourcing – Corporate Sector Report UK

£945.00

An updated version of the Facilities Management Outsourcing – Corporate Sector Report UK 2020 – 2024 has been published by AMA Research. The report offers a unique review of this substantial market, focusing on the outsourced management and delivery of non-core services within corporate end-use sectors, examples of which include commercial offices, retail, entertainment & leisure, manufacturing & warehousing, energy & utilities and privatised transport services.

The ‘Facilities Management Outsourcing – Corporate Sector Report – UK  costs £945+VAT (if applicable) for a PDF version.

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An updated version of the ‘Facilities Management Outsourcing – Corporate Sector Report – UK 2020-2024’ has been published by AMA Research. The report offers a unique review of this substantial market, focusing on the outsourced management and delivery of non-core services within corporate end-use sectors, examples of which include commercial offices, retail, entertainment & leisure, manufacturing & warehousing, energy & utilities and privatised transport services.

Key issues analysed include:

  • Specific analysis of FM outsourcing market within the corporate sector – sector sizes & trends, key market influences, mix by end use sector, forecasts and opportunities as the market sector recovers.
  • Review of key corporate application areas –sector sizes, key market influences and trends, implications for FM providers, market prospects and areas of opportunity for FM provision.
  • Review of market structure and leading providers – consolidating supply structure, diversification of service provision, company profiles for the leading contractors within the sector

Key Areas of Insight Include:

  • Market activity within the corporate sector from 2015 to 2019, with forecasts through to 2024.
  • Slowdown in market growth as a result of Brexit-related uncertainty affecting business and consumer confidence, growing added value opportunities in niche areas, greater use of integrated FM services.
  • Continued high level of demand for FM services from the commercial offices sector, despite Brexit-related uncertainties affecting investment.
  • Technological advances and innovations, leading FM providers to become more involved in building management by making more use of intelligent data.

Some of the companies included:-

Amey, Capita, Interserve, Mitie, OCS Group, Serco, Sodexo, ISS Facility Services, Wates FM, Kier, Aramark, Vinci, Tesco, Sainsbury, Asda, Morrisons, InterContinental Hotels Group, Holiday Inn, Crowne Plaza, Radisson Hospitality, Radisson, Park Plaza, Park Inn, Country Inn, Wyndham Hotel Group, Ramada, Hilton Hotels, Marriott Hotels, Thistle Hotels, Clayton Hotels, Hyatt Hotels, De Vere, Britannia Hotels, Greene King, Mitchells & Butlers, Bellrock, Incentive FM, Robertson FM, Mace Macro, Marstons, JD Wetherspoons, Punch Inns, Ladbrokes Coral, GVC Holdings, Betfred, William Hill, Virgin Active, LA Fitness, David Lloyd, PureGym, Anytime Fitness, The Gym Group, Odeon/UCI, Cineworld, Vue.

Key areas covered in the report:

FM Outsourcing Within the Corporate Sector

  • Review of Corporate FM Outsourcing market – estimates of market size from 2015-2019, with forecasts for the period from 2020 to 2024.
  • Key market influences – macroeconomic factors, construction output, and legislation. Market maturity in many end-user sectors, growth opportunities, greater client integration and emphasis on added-value services and technological advancements. Future opportunities and threats.
  • Market mix among Corporate End Use Application Areas – Offices, Retail, Leisure and Other. Future opportunities and potential for growth in each sub-sector.

Key Corporate End Use Sectors

  • Commercial Offices – sector performance, key influences, take–up and vacancy rates in Central London and review of regional activity levels as well as influences and trends.
  • Retail – sector performance and key influences across retail outlets and shopping malls as well as influences and trends.
  • Leisure and Entertainment – sector reviews for Hotels, Restaurants & Cafes, Pubs & Clubs, Betting & Gaming Facilities and Leisure & Sports Clubs, influences and trends.
  • ‘Other’ End Use Sectors – sector reviews for Manufacturing & Warehousing, Energy & Utilities and Privatised Transport Services, influences and trends.

Contractors Review

  • Review of origins of FM companies and Supply Structure. Share groupings of the major companies across the FM industry.
  • Key trends – discussion of recent acquisitions & merger activity, market entrants, divestment activities, impact of market maturity, expansion and diversification of service provision, market consolidation.
  • Market profiles for leading FM providers to Corporate application areas, covering over 40 major providers and niche specialists – outlines include company size, growth trends, areas of specialisation, some sector strengths and major contracts.

The Overall FM Outsourcing Market

  • Overview of the overall bundled Facilities Management Market – estimates of total market size from 2015-2019, with forecasts for the period from 2020 to 2024.
  • Key market influences and prospects – macroeconomic factors, diversification in service provision, increasing maturity in several end use sectors, trend towards TFM and ‘bundling’ and legislative influences.

Clients are increasingly expecting FM contractors to provide added-value advice and services in areas such as energy usage and helpdesk/IT-related functions, whilst changing working patterns mean that FM companies are becoming more heavily involved in workplace design and management. The report contains a detailed assessment of these and other market trends and influences, with analysis of market prospects and potential areas of opportunity.

CONTENTS

1. INTRODUCTION 6
1.1 BACKGROUND 6
1.2 SOURCES OF INFORMATION 6
2. SUMMARY & MARKET PROSPECTS 8
2.1 SUMMARY 8
2.2 MARKET PROSPECTS 9
3. FM IN THE CORPORATE SECTOR 11
3.1 FACILITIES MANAGEMENT OUTSOURCING MARKET 11
3.1.1 Definition 11
3.1.2 FM Market Size and Trends 11
3.2 CORPORATE FM MARKET DEFINITION 15
3.3 CORPORATE FM MARKET SIZE AND TRENDS 15
3.4 KEY MARKET INFLUENCES 18
3.4.1 Private Sector Construction Output 18
3.4.2 Legislation 19
3.4.3 Wages/Salaries 22
4. KEY CORPORATE END USE SECTORS 24
4.1 END USER MIX 24
4.2 COMMERCIAL OFFICES 24
4.3 RETAIL 28
4.4 LEISURE AND ENTERTAINMENT 32
4.4.1 Hotels & Guest Houses 34
4.4.2 Restaurants 35
4.4.3 Public Houses & Bars 38
4.4.4 Betting & Gaming 40
4.4.5 Other 41
5.5 OTHER END USERS 43
5. CONTRACTORS REVIEW 45
5.1 ORIGINS AND SUPPLY STRUCTURE 45
5.2 MARKET SHARES 46
5.3 COMPANY PROFILES 47
5.3.1 Leading FM Contractors 47
5.3.2 Other Large Companies in the FM Market 56
APPENDICES 63
APPENDIX A. ECONOMIC ENVIRONMENT 63
A.1 Overview and Outlook 63
A.2 GDP 64
A.3 Inflation & Interest Rates 64
A.4 Employment & Wages 65
A.5 Household Consumption 66
A.6 Sterling 67

TABLES AND CHARTS

CHART 1: UK FM OUTSOURCING MARKET WITHIN THE CORPORATE SECTOR AT CURRENT PRICES 2015-2024 8
CHART 2: UK BUNDLED FM OUTSOURCING MARKET AT CURRENT PRICES 2015-2024 (£ MILLION) 12
TABLE 3: UK CORPORATE FM OUTSOURCING MARKET 2015-2024 (AT CURRENT PRICES) 15
CHART 4: UK CORPORATE FM SERVICES SHARE OF OVERALL FM MARKET 2012-2021 17
TABLE 5: CONSTRUCTION NEW WORK OUTPUT AND FORECAST £BN: CORPORATE END USE MARKETS (OFFICES, RETAIL, ETC) 2015-2024 CURRENT PRICES 18
TABLE 6: AVERAGE HOURLY WAGES IN SELECTED FM SECTORS BY EXPERIENCE LEVEL, 2019/2020 (£) 23
CHART 7: UK CORPORATE FM SERVICES MARKET MIX BY END USE APPLICATION BY VALUE (LEISURE, RETAIL, OFFICES ETC) 2019 24
CHART 8: CENTRAL LONDON OFFICE MARKET – OFFICE TAKE UP (MILLION SQ. FT) 25
CHART 9: CENTRAL LONDON OFFICE MARKET – OFFICE VACANCY RATES (%) 26
CHART 10: NUMBER OF UK RETAIL BUSINESSES WITH AN ANNUAL TURNOVER £1M+ 2012-2016 29
CHART 11: TURNOVER FOR UK RETAIL INDUSTRY (£BN) 2015-2018 30
TABLE 12: UK RETAIL VALUE SALES EXCL. AUTOMOTIVE & FUEL – NOT SEASONALLY ADJUSTED – 2014-2019 (£BN) 30
CHART 13: KEY LEISURE SECTORS – NO. OF ENTERPRISES (2015 – 2018) 33
CHART 14: TURNOVER IN THE UK HOTEL SECTOR – 2015–2024 (£BN) 34
CHART 15: TURNOVER IN THE UK RESTAURANTS SECTOR – 2012–2021 (£BN) 36
TABLE 16: TOP UK RESTAURANT OPERATORS AND THEIR BRANDS – 2019 (NO OF OUTLETS) 37
CHART 17: TURNOVER IN THE UK PUBS AND CLUBS SECTOR (£M), 2015 -2018 39
CHART 18: PERFORMANCE OF THE MANUFACTURING, UTILITIES AND TRANSPORT SECTORS – TURNOVER 2015-2019 (£ MILLION) 43
TABLE 19: TOP 20 FM SUPPORT SERVICES COMPANIES IN THE UK 47
CHART 20: GVA CHAINED VOLUME MEASURES, 2015-2019, KEY CONSTITUENT ELEMENTS 64
CHART 21: CPI INFLATION AND BANK OF ENGLAND BASE RATE, 2008-2023 65
CHART 22: AVERAGE WEEKLY EARNINGS DATA – GB – TOTAL PAY – 2014-2019 (SEASONALLY ADJUSTED) 66
CHART 23: PDI & SAVINGS RATIO AT CURRENT PRICES 2008-2023 66
CHART 24: EXCHANGE RATE FLUCTUATIONS 2015-2019, STERLING TO THE DOLLAR AND THE EURO, SPOT RATES 67

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